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$750 Out the Window

My husband made a $750 deposit at my bank's drive up window. The deposit was never put in my account. He threw away the receipt, and the bank says they have no record of the transaction. The bank also has no camera at the drive-through to prove when he was there. I don't want to accuse anyone, but this is a lot of money! What can I do?

Untitled

If the deposit was made in cash, you might have a problem. There might be no paper trail for the bank to follow, but if the bank teller provided your husband a receipt using the bank's teller equipment, there would be a record that could be researched.

On the other hand, if a check was involved, you might be able to trace how the check was handled, and who got credit for it, if you can get a copy of the front and back of that check. That will require working with whoever issued the check in the first place.

Published on BankingQuestions.com 8/18/08