My brother recently passed and I need to close his accounts. Do I have to go to the bank where he opened then, or can I go to any branch. What happens with this situation, since the bank recently changed names?
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The fact that the bank changed names should not affect what you need to do. However, if new management is involved, there may be new policies.
If you are the legally-appointed representative of your brother's estate, you should be able to visit any branch of the bank. Some banks will require you to visit the branch where the accounts were opened. Bring appropriate identification and a certified copy of your court appointment as executor or administrator, sometimes referred to as "Letters Testamentary", with you. The bank will assist you in closing out the accounts or converting them to estate accounts.
If no estate representative has been named, and if the account balances are relatively small, contact the bank and ask if it is able, under state law, to close the account of a deceased depositor and pay it to the next of kin. State laws vary considerable in this area, and not all banks will accommodate such a request even if they are legally permitted to. If the bank is able to honor such a request, you will need to provide a certified copy of your brother's death certificate and other documentation that the bank will specify.
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