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Direct Deposit Went to Wrong Place
I had my first SSA check deposited into a closed account. It has been three weeks and I just now found out. Can the bank re-open this account after it has been closed over a year? If they do, can I stop them and have them send it back to Social Security? They are in Texas and I am in Michigan, so there is no way for me to even go in there and I really don't want to bank with them. If it did go there, shouldn't I have received something either way, since it was directly deposited and it has been over three weeks? |
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 It appears that you gave SSA that old bank information when you signed up for SSA benefits. Of course, when you moved to Michigan, changing your instructions to SSA was probably the furthest thing from your mind.
It is surprising that your old bank would have reopened the account after so many months. They probably wanted to avoid a problem and allowed the SSA credit to post, when in fact, they have caused you a problem by accepting the deposit when they should have refused it due to the account status. In such cases, the payment goes back to the Treasury Department and to the Social Security Administration, which sends out a paper check and a notice asking you to arrange to correct your bank account information.
Take quick action to contact the SSA and get your Direct Deposit record updated so that future payments go where they belong. Do so as soon as possible to avoid having another payment go to the Texas bank. Find out from the SSA agent if you've acted in time to change the next payment. Then, call the Texas bank and ask to get those SSA funds. If you still have a checkbook from the old account, the bank may simply suggest you write a check for the balance of the account. Otherwise, you should ask the bank to send you its check and to make sure the account stays closed in the future.
Published on BankingQuestions.com 1/09/09
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