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Why Was My Account Closed?

I would like to know why a bank would close my account. It said it had something to do with business, but would not tell me why.

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A number of things could cause a bank to want to end a deposit account relationship. Your bank may have told you it was no longer interested in having your business or that it could no longer do business with you. Those are both simply polite ways to say that the bank doesn't want your account any longer, and the bank need not go into further detail.

Here are some of the reasons a bank might ask a customer to take his or her business elsewhere:
  • the customer no longer resides, or never resided, in the bank's service area.

  • the customer has deposited one or more checks that were subsequently dishonored, causing the account to be overdrawn on one or more occasions.

  • the account is currently overdrawn and has been for more than a few days or on more than one occasion.
  • The customer has verbally abused bank employees (admittedly rare)

  • The customer's transaction (deposits/withdrawals) patterns vary considerably from those expected of similarly-situated customers or of similar businesses

  • the customer's refusal to offer credible explanations of such transaction patterns when asked about them

  • the customer's attempt to avoid having the bank file a mandatory report such as a Currency Transaction Report, or to have such a report filed with missing or inaccurate information

  • the customer's expressed dissatisfaction with the bank's policies or procedures

  • other reasons
You certainly can ask the bank for further information on its decision to close your account, but the bank has no duty to respond.

Published on BankingQuestions.com 6/23/09