How do I change my official bank branch if I've moved out of state from where I initially opened my Bank of America account? I'd like to make my local BOA branch my official branch. Had no idea that it mattered or that I had an "official branch", but apparently I do. Are there certain forms I need to fill out? Do all banks have an "official bank branch?"
No, the process of assigning a customer to a specific branch is not done by all banks. In some cases, this is done to balance the accounts between branches or track the customers generally served by a branch. It may also be done to separate customers from a bank that was acquired and is now a branch of the new bank or to separate customers geographically, where different fees and rates apply based on the region in which the customer resides.
If your bank has a practice of assigning customers to a branch, only they can tell you what is necessary to reassign that designation. It may take an address change, a telephone call or some other action on your part, the bank's part, or some of both.
BankingQuestions.com is a free service made possible by the generous support of our advertisers. Advertisers are not responsible for site content. Please help us keep BankingQuestions.com FREE by supporting our advertisers. When you see an ad for a product or service you may have an interest in, click through to learn more.