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What is this 2 PM cutoff about?

Banks often apply deposits and payments tendered after 2 PM on the following business day - can the consumer object if a receipt is given?

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Generally the deposit agreement between the bank and their customer states a cutoff time. 2 PM is a common one as it allows all the paperwork to be balanced and processed for the day. There are often signs reinforcing this in the lobbies and at drive-ups. Not all branches will have the same cutoff time and ATM transactions may be different as well.

As this is a necessary requirement of the bank and is disclosed, I don't believe the customer can do much more than transact their business before that cutoff if that is an important transaction for a specific date. In some cases where loan payments are accepted after a cutoff time, a bank will refund any late charges due only because of the cutoff. This may be checked for automatically, or may have to be requested.

Published on BankingQuestions.com 2/06/07