I have changed my debit card three times. My ex-wife has custody of my two kids and keeps calling my insurance company and ordering medications. She tells my insurance company to charge the costs, which I have not authorized, to the card on file. She is supposed to pay for half of the medications, but even my insurance company is refusing to help me.
Isn't this fraud? Is there anything that I can do to prevent her from using my debit card?
Start with the bank that issued your debit card. If your account has been hit with unauthorized debits because of your ex-wife's purchases through the insurance company, you can insist that the bank charge back those transactions, within time constraints, for lack of authorization. Then contact the insurance company and find out why it is permitting your wife to initiate the transactions in the first place.
It's possible that the insurance carrier can only handle one card number for authorizing medication purchases. If that's the case, and if your wife must remain on your insurance coverage as a dependent under the terms of your divorce or separation agreement, then you probably will have to take this problem back to the court to get settled.
BankingQuestions.com is a free service made possible by the generous support of our advertisers. Advertisers are not responsible for site content. Please help us keep BankingQuestions.com FREE by supporting our advertisers. When you see an ad for a product or service you may have an interest in, click through to learn more.
Accounts
Article
Q&A
Podcast
Video
Blog
Discussions
PDF
Powerpoint
Start with the bank that issued your debit card. If your account has been hit with unauthorized debits because of your ex-wife's purchases through the insurance company, you can insist that the bank charge back those transactions, within time constraints, for lack of authorization. Then contact the insurance company and find out why it is permitting your wife to initiate the transactions in the first place.