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Understanding Bank Processes for My Business
I am doing some contract work for a company that makes banking peripherals and am in serious need of a source for understanding the processes that occurs at the teller station. I realize that banks may do the same process in different ways, but is there a manual or textbook that shows a typical procedure for such things as deposits (checks, cash, debit card), withdrawals, payments? Specifically, what is going on with all the slips being printed and endorsements on checks, etc.?
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 There are so many different ways of processing items in today's banking environment that trying to describe processes in anything other than a 50,000 foot level perspective would be impossible. How well does your bank know you and your work? You might try asking the manager of your bank branch if you could spend some time observing teller operations under the tutelage of an experienced teller. You'd need to observe the bank's rules on confidentiality, of course, but you might be able to see up close how at least one bank handles things.
Published on BankingQuestions.com 4/27/09
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