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Bank Makes Deposit Error: What to do?

I just found that a deposit I made to my business account in November for $1475 was never credited. I have the receipt showing the correct amount and account number on it. Is there is any way I can find out who the three checks that were deposited were written by? Is my bank liable for this deposit?


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If you have the deposit receipt and you never received the deposit in your account, you should most certainly provide your bank with these and request credit. Show them the originals and allow them to make copies. They can review their daily information and determine where the funds went, or if someone is out of balance.

In any case, they should be as interested in resolving this as you are. Be prepared to discuss with them why it has taken six months to discover the problem.

Published on BankingQuestions.com 6/02/10