CONTENT

  DEPARTMENTS



  DETAILS
Legend for Icons
 Article    Q&A

 Podcast  Video

 Blog  Discussions

PDF    Powerpoint
BankingQuestions.com Web

  Home >> Accounts >> Checking Accounts  
Mystery Status Problem on Statement

What is a #030 status problem? My bank says they have no idea.

Untitled

That sounds like an internal processing error during the production of your statement. If you're looking at your statement online, it could involve the software that creates the online image of the statement. If you're looking at the printed statement, it could be a problem with the statement-rendering program itself.

You should be concerned if there is any apparent discrepancy in your account balance, or if it's apparent that a statement item isn't included in the normal list of credits and charges to your account. For example: if the total charges or debits to your account is $950 and the total of the individual charge items appearing on the statement is $900, the #30 status problem might be an alert that the system couldn't correctly include a $50 item. That could be a serious problem that affects more customers, and could be a symptom that something is awry in the processing system.

Frequently, banks and credit unions use third-party service providers to handle the creation and printing of statements. Your bank or credit union should be able to press its service provider for the reason that the mysterious message appears on your statement.

Published on BankingQuestions.com 11/14/08