I opened an account and made a large deposit of approximately $50k in cash and $13k in checks. I have the deposit slip showing that the calculated check deposit was $13k, made up of about 15-20 checks. The $13k was reflected as the opening balance of my checking account. A week later I received a notice that my account was adjusted down to $11k because a teller was out of balance. This is either due to them losing one of my checks, adding them up incorrectly (both teller and manager) or someone stealing a check prior to it being cleared.
Is there precedence for the bank's duty in such circumstances? I have no log of who I received checks from, as the large number of checks were from my wedding which had over 500 guests. I'm not looking for a windfall, but want some sort of substantiation that I am not being ripped off. I have been notified by the branch manager that apart from suing them, there is nothing they can do. Can you advise me of my rights in such a situation?
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The bank apparently found the deposit out of balance due to a missing check. Presumably the bank reviewed the activity of the teller in question to see if the check might have slipped out of the deposit and turned up separately. You certainly should ask the bank if that sort of research was done.
If the bank turns up no sign of the missing check or checks and if you have no list from which to pursue them through the guests who gave them as gifts, there's no way to trace them. If you had kept copies or a list of the checks or a list of the donors, you could ask the donors to find out if the checks had been paid. If one of the guests gave a check that didn't get paid, the guest could decide to replace the check.
Perhaps the missing check or checks will turn up at the bank and your account will again be credited. Alternatively, perhaps one of your generous friends will detect that his or her check remains outstanding and/or unacknowledged and will approach you to ask if you received it.
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The bank apparently found the deposit out of balance due to a missing check. Presumably the bank reviewed the activity of the teller in question to see if the check might have slipped out of the deposit and turned up separately. You certainly should ask the bank if that sort of research was done.