I went to a local branch to have money transferred from a CDaccount to a personal checking account. The funds were available that day, but the next day all the money was gone with a negative balance. The bank corrected the error and credited the account with no explanation as to why. The next day I went to take my mother out for breakfast and the card was declined, once again we went back to the branch, and again they corrected the problem. We still have no answers as to why this is happening and where the money first disappeared. How can we get answers on this matter?
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Ask your bank. If someone is running a debit through your account in error, the bank should be able to stop this from happening again. The bank may just say there was a problem, they recognized it, and corrected it. They need not be specific, but they should stop it from happening again. It is a severe inconvenience to you, and based on the re occurrence, an embarrassment to the bank.
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Ask your bank. If someone is running a debit through your account in error, the bank should be able to stop this from happening again. The bank may just say there was a problem, they recognized it, and corrected it. They need not be specific, but they should stop it from happening again. It is a severe inconvenience to you, and based on the re occurrence, an embarrassment to the bank.
