CONTENT

  DEPARTMENTS



  DETAILS
Legend for Icons
 Article    Q&A

 Podcast  Video

 Blog  Discussions

PDF    Powerpoint
BankingQuestions.com Web

  Home >> Accounts >> Checking Accounts  
Bank Promises to Unfreeze Account, but Does Not

My bank account was frozen after a check was deposited for $7000. The bank admits it was an accident, and they keep telling me it will be unfrozen on a specific day. When that day arrives, it is still frozen. This has been going on for over a month. I even got a written guarantee and it still has not happened. What can I do to get them to unfreeze my account?

Untitled

Given the events you've described, you should escalate your problem to a member of the bank's management. It's unusual for a bank to string someone along as you've described, and you should talk to someone in the organization that can either explain why your access to the account has been delayed or get the matter resolved without further excuses.

Published on BankingQuestions.com 12/03/09