I had an account at a small local bank through which I donated to charity via automatic debit from my checking account. One month before I closed this account, I notified the charity to stop auto-debiting my account. After I closed it, the charity mistakenly auto-debited the account. The bank reopened my closed account to pay the charity and charged me fees. How should I go about resolving this issue?
Assuming that this occurred very recently, you can go to the bank and provide it with a written statement that you revoked your earlier authorization to the charity to debit your account (you'll need the date of the revocation), and ask that the bank return that unauthorized debit. It would help if you carefully kept a copy of a written notice of revocation to the charity. Contact your bank immediately to start this process; any delay could jeopardize your chances to recover these funds. When the bank reverses the debit, it should also reverse any fee that the debit triggered.
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Assuming that this occurred very recently, you can go to the bank and provide it with a written statement that you revoked your earlier authorization to the charity to debit your account (you'll need the date of the revocation), and ask that the bank return that unauthorized debit. It would help if you carefully kept a copy of a written notice of revocation to the charity. Contact your bank immediately to start this process; any delay could jeopardize your chances to recover these funds. When the bank reverses the debit, it should also reverse any fee that the debit triggered.
