Which department in a bank handles signature card documents?
This can vary by bank. The signature card is signed by the customer and contains part of the agreement between the bank and the customer.
This may be filed and maintained by the new accounts department, by the teller department, or by a backroom/check processing department. Each can have an occasional need to add someone to an account or verify that a signature on a check matches that on the signature card. Because there can be such a demand, and with branches great distances apart, electronic versions are used more today than just having the card and sending copies where needed. The scanned card can be accessed by any employee with an authorization level sufficient to do so. With this system, it matters less where or even if the original card is kept. In some banks, the original card may not be kept.
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This can vary by bank. The signature card is signed by the customer and contains part of the agreement between the bank and the customer. 