I just started a new part-time job as a cashier in a grocery store. I had a customer whose check read "IDENTIFICATION REQUIRED" right below her name and address in the top right-hand corner. She told me that her check required identification verification before accepting it. She also stated that, since the check had this "warning", if someone stole her checkbook and I accepted a check from the thief, that I would be held liable and sued; not the thief, not the store, me. She was very clear about that fact and stated it just as I've typed. Is this possible?
I went through about ten minutes of training before I was put at a register by myself. Noone - manager or fellow cashier - mentioned anything about this possibility or even anything about checking IDs to confirm that the person writing the check was the person to whom the account belonged.
When a customer runs a credit card and signs on the card machine, a screen comes up on my register that shows the signature and asks for acceptance. The cashier that trained me told me to just press "yes" every time. She said that customers tend to get upset if you make them take their ID out. Is that something I could be held liable for also?
Untitled
If you are working as a cashier and perform your duties in accordance with instructions and procedures outlined by your employer, any risk of liability for taking a forged check or a fraudulent credit card would fall on your employer, not on you. The woman with the captioned check is either sadly misled or is blowing smoke. There is no truth to what she said about your being personally liable. There is a lot of misinformation out there circulating. Don't let it get you down. As for signatures on credit cards, most people would thank any cashier who takes extra time to verify identity; it doesn't happen often enough.
BankingQuestions.com is a free service made possible by the generous support of our advertisers. Advertisers are not responsible for site content. Please help us keep BankingQuestions.com FREE by supporting our advertisers. When you see an ad for a product or service you may have an interest in, click through to learn more.