How can I determine what my liability/responsibility is regarding a check? For example: we received a check – no account number, no identification as to where I am to apply it. We deposited it and tried to locate the sender. We were unable to locate a phone number. The address is not a location where we have provided service. We sent a letter, and/or left several phone messages which were not answered. This situation has been very time consuming and thus very expensive. Meanwhile, the service location where the payment was to be applied is turned off for non-payment. What are my parameters? How can I find out what requirements I would have under circumstances such as this?
As a public utility, your company is regulated by state and federal laws and regulations. In particular, state law and regulations are likely to address the company's responsibilities for handling unidentifiable payments. Consult with an attorney, with the state's public utilities commission or a trade association for your industry.
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As a public utility, your company is regulated by state and federal laws and regulations. In particular, state law and regulations are likely to address the company's responsibilities for handling unidentifiable payments. Consult with an attorney, with the state's public utilities commission or a trade association for your industry.
