Currently my customers mail paper checks to me and then I mail the checks to the bank. However, I would prefer not to handle the checks at all and would rather have my customers mail the checks directly to the bank. Is this possible? How do I go about setting it up?
If your bank will enter into a "lockbox agreement" this is possible. Generally, your customers mail their payments with your invoice to a PO Box (or other) address to which the bank has access. A bank employee can receive and process the payments, so that they go directly to your account.
You can find a sample agreement in the BankersOnline Banker Store or ask your bank for a copy of an agreement they already use. Some banks may not offer this service and there may be an additional fee for this.
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If your bank will enter into a "lockbox agreement" this is possible. Generally, your customers mail their payments with your invoice to a PO Box (or other) address to which the bank has access. A bank employee can receive and process the payments, so that they go directly to your 