I had a corporate credit cardaccount that I had an employee close for me. The bank will not send me a letter showing that the account has been closed. They say that they don't send out letters on closed accounts.
I would like to get a letter stating that the account is closed for my records in case the account ever comes back on me. How can I get them to send me a letter stating that the account has been closed? Is there any place that I can report the bank for refusing to provide a document that shows that the account has been closed?
The bank has no obligation to provide any such notice. While there is no requirement, there is also no prohibition. We suggest you contact customer service and ask to speak to an officer or manager from that area. Explain why you want this and politely make your request. It may be that they see no benefit in taking the time to do this, and may not want to say there is no debt in the event something later is contested on your account. Perhaps the best you can do if they refuse is to ensure any credit report on the account reflects that it is a closed account.
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The bank has no obligation to provide any such notice. While there is no requirement, there is also no prohibition. We suggest you contact customer service and ask to speak to an officer or manager from that area. Explain why you want this and politely make your request. It may be that they see no benefit in taking the time to do this, and may not want to say there is no debt in the event something later is contested on your account. Perhaps the best you can do if they refuse is to ensure any credit report on the account reflects that it is a closed account.
