I might speculate that the large increase in fraud that we've seen take place over the last couple years may have put this particular bank in an overly defensive state. I'll admit that I, from time to time, think fraud right off the bat and have to be convinced otherwise, but by my own research, not by accusing the customer and finding out I was wrong. Without being directly involved, I cannot add much else. I do agree that it may be in your best interest to change banks, simply for your own peace of mind. If you've lost faith in your bank, it does YOU no good to remain a customer. That is your choice and you would be justified either way. I'm glad that the current situation was taken care of.

The VP made a judgement call on a situation many bank officers face daily. However he did not handle it in a professional manner at all. His actions have caused you to feel uncomfortable even going to the bank and I doubt you would feel great having to ask him for a loan. He totally blew it in my book and if this is how this guy operates you don't want to be around for his next lapse.

I'm sorry but sparkly blue or what ever as an explination doesn't cut it for me. Plus he won't accept Wells Fargo checks from your girlfriend. Does that mean he won't accept Wells Fargo checks from anyone? I think not, so he is still causing a problem.

In a small town bank I would write a letter to the Chairman of the Board expressing what happened. The Presidet and the Board of Directors are very sensetive to how customers are treated and they don't know about this type of situation unless they are told.

I understand just from reading through the other forums that you folks are going through a rough time with all the fraud that seems to be running rampant. But, do you folks really call and verify each check?

"I might speculate that the large increase in fraud that we've seen take place over the last couple years may have put this particular bank in an overly defensive state. I'll admit that I, from time to time, think fraud right off the bat and have to be convinced otherwise, but by my own research, not by accusing the customer and finding out I was wrong. "

I thought check 21 was supposed to provide an addede assist to curtail fraud. Did I misunderstand? Thanks.