Can my bank block my debit card if one of my accounts at that bank is overdrawn. The overdrawn account is not attached to my debit card. The account that is attached to my debit card has plenty of money.
John Burnett
Compliance is my life
Registered: 10/27/00
Posts: 12642
There are a number of reasons a bank might block access on a debit card. The best source for information on what's going on is the bank and your deposit or debit card agreement with them. Call them and ask.
I did call them when my debit card was declined. They told me they blocked my card because another account I have at the bank was negative. The other account was not attached to my debit card. There's nothing in the cardholder agreement stating my card will be blocked if another acct I have is negative.
John Burnett
Compliance is my life
Registered: 10/27/00
Posts: 12642
Obviously, none of us here knows what the bank's various contracts and agreements say. Nor do we know what state law might say on the subject. There is the concept of "set off," which in some states and under some circumstances allows a bank or other creditor to use money in one account to cover an overdraft in another.
Without knowing more about the specifics, I don't think anyone here will be able to opine whether or not what the bank appears to have done is permitted.
Is this a temporary or permanent block on the debit card?
Does your cardholder agreement state that the bank may limit or block use of the card if it feels the need to prevent losses? If so, then this could be the reason, and would still abide by the cardholder ader agreement. A negative balance in an account represents a loss to the bank until it is paid off by the account holder.
One thing people sometimes seem to forget is that debit card access is a privilege, and the bank can revoke that privilege without denying you access to your funds. The reasons that they can revoke that privilege are outlined in the terms of the cardholder agreement that a customer agrees to when they sign up for an account and request a card.
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The above is my opinion, and is frequently valued at USD 2¢ or less.
Chiquita Banana
Platinum Poster
Registered: 06/11/02
Posts: 867
Loc: The banana bin
Quote: Then why don't you pay the OD amount that you owe and not be so concerned with the legality of the bank revoking access to your debit card.
Thank you!
To the original poster...your bank is being nicer to you than what I am. I would have flat out transfered the funds from your "good" account to your overdrawn account. (Depending upon the circumstances, I might have called first.) But then again, I have right of setoff.
But it burns my britches to see a person use one account while another is overdrawn.
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The artist formerly known as 'Swedish Chef'
Swedish Chef & "unregistered"... I would have preferred that my bank transferred the money from my account to cover my negative balance. It was an honest mistake on my part, I was out of town and didn't realize I was overdrawn. You don't need to imply that I'm a deadbeat using one account while my other account is overdrawn. Mistakes do happen...by customers and by bank personnel! I thought this was suppose to be a helpful forum. Sorry I bothered you all.
Chiquita Banana
Platinum Poster
Registered: 06/11/02
Posts: 867
Loc: The banana bin
I apologize if I offended, however, you have to realize that people more often than not, are avoiding the inevitable. 99% of the time, customers will overdraw one account, abandon it, and use another account.
I'm going to sound like my grandfather here but, "If I've seen it once, I've seen it a thousand times".
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The artist formerly known as 'Swedish Chef'
John Burnett
Compliance is my life
Registered: 10/27/00
Posts: 12642
To but a balanced spin on this, I think it's fair to say that the situations that attract bankers' attention are those like Swedish Chef describes. I still believe -- and perhaps I'm a bit of a Pollyanna here -- that most bank customers who err and create an overdraft are quick to make the needed deposit or transfer and are, quite frankly, embarrassed to have slipped up.
Just as bad news sells newspapers, problem accounts get banker's attention and are the ones that stick in the banker's memory banks. The customer that doesn't make waves -- a/k/a the "Good customer" -- often goes unnoticed.
CPB Bill
100 Club
Registered: 04/01/04
Posts: 110
Loc: Lacombe, LA
I have to agree with Sweedish Chef. But then again, I was a collection manager before I became a C/O. If your bank has internet banking it doesn't matter if you were out of town. You could have checked your balances daily and transferred funds. I hope I don't offend, but your original post implied that you were using one account while your other account went O/D. On the other hand, the bank should have just offset the O/D account with the account that had "plenty of money" and then didn't have to block access to the card.
John Burnett
Compliance is my life
Registered: 10/27/00
Posts: 12642
I see this situation as a difference in expectations. Your bank expected that your overdrawn account would be corrected. It may not ordinarily exercise set off against other balances, and its practice may be to "get the depositor's attention" by blocking a debit card.
Your expectation is (or was) that the bank would move the funds to cover the overdraft on its own initiative, before resorting to something like blocking a debit card.
If you and the bank sit down and have a calm discussion about the situation, and you ask about whether you can set up an automatic transfer to cover you if you slip up, you and the bank might end up with similar expectations.
David Grodsky
Member
Registered: 01/19/06
Posts: 65
Loc: Seattle, Washington
Both Visa and MasterCard operation rules allow a card to be blocked if the bank feels it is being used in a fraudulent way. However, what you described is not that situation - Visa and MasterCard regulate their cards, not the accounts they may be attached to. While Swedish Chef may have an opinion about appropriate behavior, V and MC do not want their brands jeopardized by the whim of an overreactive bank and their association agreements are construed with that viewpoint in mind.
This is not to say that your state doesn't have some sort of law that allows this blocking - or absense thereof, the bank has instituted its own policy which may as I stated violate their association agreement. Truth be told, you have no recourse beyond filing a complaint directly with Visa or MasterCard. However, please note you can still write a check.
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My opinions do not necessarily reflect those of my employer.