I had an insurance check that the mortgage company took and cashed without my endorsement. Now they refuse to give me my money. What do I do?
If the check was for repairs, the lender may want to ensure the repairs are properly done and will then apply the proceeds to the loan and/or pay for the repairs as needed. The root of this issue is that you need to communicate with your lender. If you don't get satisfactory answers, tell your insurance company you didn't approve payment of the check. Bear in mind that if you have a debt on the property, you should not expect to walk away from the insurance check with money in your pocket. The collateral is worth less and your lender wants compensation.
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