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Home >> Safe Deposit Boxes
One Key Missing: Bank Won't Open Safe Deposit Box
A bank refuses to open my safe deposit box because one key is missing. I have signed the paper work needed to force it open, but they will not. What paperwork will I need to file to get the bank to cooperate?
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 You have a lease agreement with the bank. It should answer this question. As long as you are willing to pay for the cost of a new key, a new lock, and the technician who is trained and bonded for this work, there shouldn't be an issue other than scheduling the work. It is not an inexpensive proposition.
Some banks have the safe deposit box locksmith in just once a year or every few years, depending on how many boxes need to be drilled and the demand to rent them from paying customers. Most banks have to drill boxes, because the customer stopped paying the lease and abandoned them.
Ask the banker what will it take for them to get your box drilled? If you don't like the answer, ask for a supervisor or an officer. Again, as long as you are willing to pay the fee and be there, so that there is no requirement for the bank to inventory your box, there is no reason why this would be an issue.
Published on BankingQuestions.com 12/22/10
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