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Finance Company Alters Check: What to do?

Our auto insurance company issued a check payable to my husband and the finance company. My husband mailed the finance company the check to endorse. We received it back endorsed by the company, but the company also stamped it saying it was payable to a particular auto body shop. We received several estimates for repairs and were told that we could go to the shop of our choice and have chosen a different shop. Can the finance company sign over the check without my husband agreeing? Can we deposit the check to our account to pay the auto shop we chose? We asked a bank teller who told us we could try it and see if it returns, that it may or may not, but we don't want to chance it without knowing for sure and risk fees.


Get a new check issued and an agreement with the finance company as to whom you want the work to be done. Remember, the intent here isn't to find a company that will do the work for less than the insurance estimate, but to have the car repaired to its prior condition. The finance company has a say as well, as they are a lienholder on your title, and based on that you may opt to use the company they have selected, so long as you feel that company will do a good job.

Published on BankingQuestions.com 8/11/09