February 17, 2017

Tech Talk Editors George Milner and Teri Wesley have compiled a summary of this week's tech and cybersecurity news:

  • SWIFT launches new initiative
  • Global bank attacks
  • Innovative new ATMs
  • Fintech redirects banks' focus
  • Digital banking platform for FIs
  • Banks move to mobile mortgage
  • Banking on contactless tech
  • Tracking tip for security
  • Practice safe access
  • Spam, Scams & Breaches
  • Updates, Patches & Alerts
  • and on the lighter side...
For more information, including a direct link to the source articles, visit the Tech Talk page on BankersOnline.com.

SWIFT launches new initiative
With a focus on processing B2B cross-border payments with greater accuracy, reliability and security, SWIFT (Society for Worldwide Interbank Financial Telecommunication) has launched its new global payments innovation (gpi) service. Nearly 100 leading transaction banks have already signed up and the global messaging network plans to expand the program with the addition of more banks, new features and additional payment services. Get the details at: Tech Talk.

55% of Banks Rely on Electronic Loan Capture
A recent study of 119 community banks found that the majority (55%) now rely on electronic capture technology for managing loan documentation. Thinking about the switch off of paper loan files? See what your colleagues at other banks say about this.
— AccuSystems

Global bank attacks
A group that launched recent attacks against Polish financial institutions, and may have been involved in the Bangladesh Central Bank cyber heist last year, is not limiting its targets to the borders of Poland. Researchers have found other "watering hole" (malware planted within websites that a targeted group of end users are known to visit) attacks in the U.S., Mexico, U.K., and Chile. Get the details at: Tech Talk.

Enriched CAR/LAR, Signature Verification
and Check Stock Reduces Fraud
Is your financial institution looking to invest in a loan management and exception tracking system? Download this free whitepaper to help answer the ROI question. The free report contains helpful templates to make an informed decision.
— Orbograph

Innovative new ATMs
Recent banking reports highlight the need for more focus on customer service. Providing a positive customer experience was highlighted as a top strategic priority for banks in the "2017 Retail Banking Trends and Predictions" report. ATM manufacturer NCR has unveiled a new ATM series that incorporates innovative digital services that can help banks meet the growing demand for enhanced customer service. Get the details at: Tech Talk.

Fintech redirects banks' focus
Good customer service includes tailoring services and products to consumers that strengthen their financial well-being. In the U.K., fintech challengers are leading the financial marketplace race, prompting banks to redirect their focus back on consumers. Get the details at: Tech Talk.

Digital banking platform for FIs
Global IT company Unisys has also launched a solution that provides banks with the option to enhance services for an improved customer experience. The firm has launched a secure, omnichannel digital banking platform that will enable financial institutions to provide customers with access to their accounts and financial services anytime, anywhere and from any channel they choose. Get the details at: Tech Talk.

Banks move to mobile mortgages
Technology has redefined nearly every aspect of the financial industry – even the mortgage market. Chase Bank, the second largest mortgage provider in the U.S., will soon offer its customers the ability to process and track their mortgages from their mobile devices, reports Finextra. And, across the pond, one of the U.K.'s largest retail and commercial banks is offering SMEs a digital mortgage platform with quick approvals and almost immediate funding. Get the details at: Tech Talk.

Banking on contactless tech
Cardless cash access is on the rise, with nearly 2.5 percent of the 425,000 ATMs in the U.S. set up for cardless access. That number is expected to rise to 25 percent this year as banks move to smarter and more secure ways customers can access ATMs, reports The New York Times. India's fifth largest private bank, YES Bank, has made the move to contactless card access for its customers. Get the details at: Tech Talk.

Tracking tip for security
Tracking technology is becoming mainstream. The technology is often met with controversy by proponents and naysayers who weigh in on the benefits, the inherent risks, and the privacy issues associated with tracking consumers' digital movements. But a new cross-browser fingerprinting technique may provide financial service providers with enhanced authentication security. Get the details at: Tech Talk.

Practice safe access
Consumers increasingly rely on smartphones and mobile devices to access everything from email to social media to financial accounts while on the go. An inherent challenge all mobile users encounter is keeping those devices powered up. Where and how they plug-in could put their personal and financial data at risk. Get the details at: Tech Talk.

Rayleen Pernie
in a 2-hour

Sticky ACH Situations
February 23, 2017

Handling consumer disputes of ACH debits is something community bank retail centers and call centers are often faced with. Many situations are not covered in the ACH Rules book and there is often no clear direction from other resources. This session focuses on the most common disputes, and provides frontline staff with a basic understanding of what is required to maintain compliance.

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Quotable Quotes....

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